Terms of Service

These terms

By placing an order on this site you accept the terms set out on this page. They cover pricing, tax, shipping, returns and refunds, the limits of our warranty and liability, how privacy is handled, and how a dispute would be resolved. If any part of these terms is unclear, ask before you order rather than after.

Who may order

Orders may be placed only by a person aged 21 or over. Identification is checked at checkout and an adult must sign on delivery. An order that fails the age check is cancelled and any amount taken is refunded. By ordering you also confirm that receiving alcohol at the delivery address is lawful in that state.

Pricing and payment

Prices are shown in US dollars and cover the bottle only. pricing is confirmed at the moment the order is submitted; if a listing contains an obvious error we may cancel the order and refund it in full before dispatch. Sales tax is calculated at checkout from the delivery address and is shown as a separate line, because tax rules differ between states. Payment is authorised when the order is placed and captured when it is dispatched.

Shipping and delivery

Shipping charges depend on the delivery address, the number of bottles and the service chosen, and are displayed before payment. An adult signature is required at delivery, and carriers will not leave an alcohol parcel unattended. Delivery estimates are working-day estimates, not guarantees. Where a state restricts what may be sent to it, that restriction is applied at checkout and explained on the shipping restrictions page.

Cancellation, return and refund

An order can be cancelled before it is dispatched for a full refund. After delivery, a bottle may be returned unopened and in its original condition within the window stated on the returns page. If a bottle arrives damaged, tell us within two days with photographs of the parcel and the packaging and we will arrange a replacement or a refund. refunds are issued to the original payment method. A refund may be reduced where a returned bottle is not in resaleable condition.

Warranty and liability

We warrant that a bottle is the product described on this site and that it was sound when it left us. Beyond that we make no warranty about how a particular bottle will taste to a particular drinker. To the extent the law allows, our liability for any order is limited to the amount paid for that order. Nothing in these terms limits liability that cannot lawfully be limited. Our privacy page explains how personal data is handled.

Dispute resolution

If something goes wrong, contact us first and give us a chance to fix it. If a dispute cannot be settled by discussion, it will be handled in the courts of the state where the operator is established, unless the law gives you a different right.Registered business details and alcohol licence information are available on request from customer support.

Changes

These terms may be updated to reflect a change in the law, a carrier rule or the way the store operates. The version that applies to an order is the one published when that order was placed.

Contact

Questions about these terms can go to [email protected] or . Please include the order reference so we can answer quickly.